Individual consumers increasingly bear the safety risks and economic burden arising from adverse events with vehicles. Consumers frequently suffer from the devaluation of their vehicle caused by damage, theft, warranty issues, and other events, even in circumstances when they were not
responsible for the condition decreasing the value.

More importantly, consumers need to be aware that there are no federal laws charging any agency with setting repair standard or overseeing repair processes, techniques, and quality. There are virtually no state laws governing automotive repairs. In fact, there is no requirement in the state of Kentucky that the shop be licensed or that the person repairing your car has met any minimum training, education, or certification. Additionally, without any federal, state, or industry mandated standards, your body shop may feel compelled by the dictates of the insurance company to repair a vehicle it would, otherwise, never repair, or use a technique the repairer does not believe is proper.

The safety of your family can depend on these repairs. At this time we have only one agency in our state encouraging the collision repair industry to do the repair right, the Automotive Service Council of Kentucky (ASC).

ASC of Kentucky works with the national associations to train and inform shop owners and managers of Kentucky. We implore our members to uphold the highest standards in the professional diagnosis, service and repair of their customers’ vehicles. Employing the best professional personnel and using state-of-the industry equipment.

If you would like a list of the ASC member collision centers in your area, please call 502-857-4284 or toll free 877-548-4284.

Kentucky Collision Repairer's Insurance Industry
Report Card

ASC needs your Help! Complete a Survey today!

The Automotive Service Council of Kentucky (ASC) is conducting a survey of collision repair shops in Kentucky to determine how they would grade insurers in the state as to how well each insurer’s policies, attitude and payment practices help ensure quality repairs and customer service for Kentucky motorists. Surveys due in ASC Office by November 15th.

Click here to complete the survey!